Terms & Conditions
Last updated: 11 November 2025
Welcome to Lynxsol. By accessing or using our website, services, or entering into any proposal, quotation, or agreement with us, you agree to these Terms and Conditions. If you do not agree, please do not use our services.
1) Company Details
Business Name: Lynxsol Agency
Website: www.lynxsol.com
Contact: info@lynxsol.com
2) Services
We provide digital marketing, SEO, paid ads management, website design and development, branding, content, analytics setup, and related consulting. The exact scope for each project will be defined in a written proposal, quotation, or order form approved by you.
3) Quotes, Proposals, and Acceptance
- All quotes are valid for 14 days unless stated otherwise.
- A project begins after written acceptance and the initial invoice or deposit is paid.
- Any work not explicitly listed in the approved scope is out of scope and may require a change order and additional fees.
4) Fees, Invoices, and Payments
- Project work may require an upfront deposit. Retainers are billed in advance on a recurring basis.
- Invoices are due upon receipt unless stated otherwise. Late payments may incur a late fee or pause of work.
- All third-party costs (ads spend, plugins, themes, stock assets, SaaS tools, hosting, domains) are your responsibility unless our proposal includes them.
5) Refunds and Cancellations
- Due to the nature of digital services and time invested, payments are generally non-refundable once work has started.
- Retainers can be cancelled with 30 days’ written notice. Any unused time in the current billing period is non-refundable.
6) Client Responsibilities
- Provide timely access to accounts, content, brand assets, logins, and approvals.
- Ensure that any content, images, or data you supply are accurate and you have the rights to use them.
- Review and approve deliverables within the timelines stated. Delays in feedback may impact timelines and fees.
7) Timelines and Delivery
Project schedules are estimates and depend on your timely feedback, approvals, and asset delivery. We are not liable for delays caused by dependency on third parties or late inputs.
8) Changes and Additional Work
Requests that alter the approved scope, features, number of pages, integrations, or design complexity may be billed at our current rates after your confirmation.
9) Intellectual Property
- Upon full payment, final deliverables created specifically for your project become your property, excluding third-party materials and our pre-existing IP, libraries, and internal methods.
- We retain the right to reuse general know-how, code snippets, frameworks, and processes developed while delivering your project.
10) Portfolio and Attribution
We may display your project, logo, and non-confidential results in our portfolio, case studies, and marketing materials. If you wish to opt out, notify us in writing before project launch.
11) Third-Party Services
We may use third-party platforms or tools (for example, WordPress, Shopify, Google, Meta, hosting providers, analytics). Their availability, pricing, and policies are outside our control. You agree to their separate terms where applicable.
12) SEO and Ads Disclaimer
- SEO results depend on many factors and no position or traffic guarantees are given.
- Paid ads performance varies by market conditions, budgets, creatives, targeting, and platform policies. We cannot guarantee specific ROI, leads, or sales.
13) Hosting, Security, and Maintenance
- If hosting or maintenance is not included, you are responsible for backups, updates, and security.
- If we provide care plans, the coverage and response times will be defined in the plan description.
14) Confidentiality
Each party agrees to keep confidential information received from the other party confidential and to use it only for the purpose of the project.
15) Data Protection
We process personal data in line with our Privacy Policy. You are responsible for having a lawful basis for any personal data you provide to us.
16) Warranties and Disclaimer
Services are provided on an “as-is” and “as-available” basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement.
17) Limitation of Liability
To the maximum extent permitted by law, Lynxsol is not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business. Our aggregate liability for any claim will not exceed the total fees paid to us for the service giving rise to the claim during the three months preceding the event.
18) Indemnity
You agree to indemnify and hold Lynxsol harmless from claims arising out of your content, misuse of the services, or breach of these terms.
19) Force Majeure
We are not liable for delays or failures caused by events beyond our reasonable control, including outages, platform changes, cyber incidents, natural events, or governmental actions.
20) Termination
Either party may terminate a project for material breach if the breach is not cured within 10 days of written notice. Upon termination, you will pay for work completed and committed costs to date.
21) Governing Law and Dispute Resolution
These terms are governed by the laws of Pakistan. Disputes will first be attempted to be resolved amicably. If unresolved, the courts of Pakistan shall have exclusive jurisdiction.
22) Changes to These Terms
We may update these Terms from time to time by posting a new version on this page. Continued use of our services indicates acceptance of the updated Terms.
23) Contact Us
For questions about these Terms, contact us at info@lynxsol.com.